CAD Design Software offers support for customers currently on Annual Maintenance Contract (AMC). AMC includes access to software updates (via Live Web Update) and revisions, and e-mail or telephone technical support. Technical support is available M-F, 5:00am - 5:00pm PST. Normal turnaround time is 24 hours. However, heavy workloads and weekends may cause slight delays.

Support Topics:

  • How to Check your Current Version
  • Request Support In EPD
  • Access Help Documentation
  • Getting Started Guide
  • Using the GUI and Menus
  • Manual install / Add startup supports paths path
  • Keep Software Up to Date using Live Web Update
  • Using the Menu-Maker to record commonly used commands
  • Access Knowledge Base (coming Soon)